{"id":27970,"date":"2026-10-06T16:39:13","date_gmt":"2026-10-06T20:39:13","guid":{"rendered":"https:\/\/insertech.ca\/?p=27970"},"modified":"2026-10-06T16:52:32","modified_gmt":"2026-10-06T20:52:32","slug":"offre-emploi-technicien-informatique-montrel-nord","status":"publish","type":"post","link":"https:\/\/insertech.ca\/en\/offre-emploi-technicien-informatique-montrel-nord\/","title":{"rendered":"Offre d’emploi : Technicien informatique"},"content":{"rendered":"
\n\n\n\n\n\n
Titre du poste\u00a0: Technicien informatique<\/strong><\/td>\n<\/tr>\n
D\u00e9partement\u00a0: Ventes et services techniques\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/td>\n<\/tr>\n
Titre du poste du sup\u00e9rieur hi\u00e9rarchique\u00a0: Coordonnateur ventes et services<\/strong><\/td>\n<\/tr>\n
Nombre d\u2019employ\u00e9s \u00e0 superviser\u00a0: aucun<\/strong><\/td>\nTitre de leurs postes\u00a0: N\/A<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n
SOMMAIRE<\/strong><\/td>\n<\/tr>\n
Le titulaire du poste est responsable d\u2019offrir des services de r\u00e9paration, de diagnostic et de soutien technique pour divers \u00e9quipements informatiques. Il intervient directement aupr\u00e8s de la client\u00e8le afin d\u2019identifier les probl\u00e8mes techniques et d\u2019y apporter des solutions efficaces, que ce soit sur place ou \u00e0 distance.<\/p>\n

La personne en poste conseille \u00e9galement les clients dans le choix de mat\u00e9riel informatique adapt\u00e9 \u00e0 leurs besoins et contribue \u00e0 offrir une exp\u00e9rience de service de qualit\u00e9. Selon les besoins de l\u2019organisation, elle peut participer \u00e0 certaines activit\u00e9s li\u00e9es \u00e0 la gestion de r\u00e9seaux informatiques, \u00e0 des projets communautaires ainsi qu\u2019\u00e0 diff\u00e9rentes initiatives favorisant l\u2019inclusion num\u00e9rique.<\/p>\n

Dans le contexte d\u2019une entreprise d\u2019insertion, le titulaire du poste joue \u00e9galement un r\u00f4le important dans l\u2019accompagnement et le d\u00e9veloppement des travailleurs en formation. Il est appel\u00e9 \u00e0 partager ses connaissances, \u00e0 soutenir l\u2019apprentissage des stagiaires et \u00e0 favoriser un environnement de travail respectueux, inclusif et propice \u00e0 la r\u00e9ussite de chacun.<\/p>\n

Nous recherchons une personne fiable, rigoureuse et autonome, poss\u00e9dant un excellent entregent et de solides habilet\u00e9s relationnelles. Elle doit faire preuve de professionnalisme, d\u2019un bon sens de l\u2019organisation et d\u2019une grande capacit\u00e9 \u00e0 travailler de fa\u00e7on ind\u00e9pendante tout en collaborant efficacement avec son \u00e9quipe. La personne recherch\u00e9e est patiente, ouverte d\u2019esprit et d\u00e9montre une r\u00e9elle volont\u00e9 de transmettre ses connaissances, de soutenir le d\u00e9veloppement des autres et de contribuer positivement \u00e0 la mission sociale de l\u2019organisation. Son souci du service \u00e0 la client\u00e8le, son sens des responsabilit\u00e9s et son engagement envers la r\u00e9ussite des participants constituent des atouts essentiels pour ce poste.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n
PRINCIPALES RESPONSABILIT\u00c9S ET T\u00c2CHES<\/strong><\/td>\n<\/tr>\n
 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Effectuer des r\u00e9parations<\/td>\n<\/tr>\n
\n
    \n
  • Diagnostiquer les probl\u00e8mes informatiques des clients<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Fournir du soutien en ligne aux clients (particuliers et entreprises)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Remplir des formulaires et des rapports de diagnostic et r\u00e9paration<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • R\u00e9parer (mat\u00e9riel et logiciel) le mat\u00e9riel informatique des clients<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Assembler et configurer des ordinateurs<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Offrir des services de ventes et conseils<\/td>\n<\/tr>\n
\n
    \n
  • Conseiller les clients pour leurs achats de mat\u00e9riels ou de services informatique<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Effectuer du soutien technique en ligne ou au t\u00e9l\u00e9phone<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Collaborer aux activit\u00e9s commerciales de la boutique<\/li>\n
  • Offrir au besoin de la formation aux usagers<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
Effectuer d\u2019Autres t\u00e2ches connexes<\/td>\n<\/tr>\n
\n
    \n
  • Administrer (adjoint) le r\u00e9seau informatique. (Gestion d\u2019acc\u00e8s, partage de donn\u00e9es)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Former et encadrer les stagiaires et les employ\u00e9s contractuels<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Participer \u00e0 des activit\u00e9s commerciales et communautaires (R\u00e9parothons)<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
\n
    \n
  • Rechercher, acheter et faire le suivi des pi\u00e8ces command\u00e9es pour r\u00e9parer les ordinateurs des client<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    \u00a0<\/strong><\/p>\n\n\n\n\n
    EXIGENCES REQUISES<\/strong><\/td>\n<\/tr>\n
    \n
      \n
    • DEP en soutien informatique<\/li>\n
    • Formation en gestion de r\u00e9seau, un atout.<\/li>\n
    • 2 ans d\u2019exp\u00e9rience en service \u00e0 la client\u00e8le, 3 ans en r\u00e9paration d\u2019ordinateurs<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

       <\/p>\n\n\n\n\n
      COMP\u00c9TENCES REQUISES<\/strong><\/td>\n<\/tr>\n
      \u00a0<\/strong>TECHNIQUE<\/p>\n
        \n
      • Tr\u00e8s bonne dext\u00e9rit\u00e9<\/li>\n
      • Tr\u00e8s bonnes connaissances des logiciels de r\u00e9paration<\/li>\n
      • Tr\u00e8s bonnes connaissances du mat\u00e9riel informatique<\/li>\n
      • Bonne connaissance des applications de bureautique (Suite Office) et du logiciel odoo<\/li>\n
      • Connaissances des applications de gestion de r\u00e9seau, un atout.<\/li>\n
      • Tr\u00e8s bonnes capacit\u00e9s \u00e0 l\u2019auto-formation -mise \u00e0 jour sur l\u2019\u00e9volution des produits informatiques.<\/li>\n<\/ul>\n

        COMPORTEMENTALE<\/p>\n

          \n
        • Capacit\u00e9 d\u2019analyse et r\u00e9solution de probl\u00e8mes<\/li>\n
        • Capacit\u00e9 \u00e0 communiquer ad\u00e9quatement avec les clients<\/li>\n
        • Contr\u00f4le de soi\/gestion du stress<\/li>\n
        • Capacit\u00e9 \u00e0 travailler en \u00e9quipe<\/li>\n
        • Autonomie et polyvalence<\/li>\n
        • Patiente, ouverte d\u2019esprit<\/li>\n
        • Habiter \u00e0 Montr\u00e9al-Nord ou proche, un atout.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

           <\/p>\n\n\n\n\n
          CONDITIONS DE TRAVAIL <\/strong><\/td>\n<\/tr>\n
          \n
            \n
          • Emploi permanent<\/li>\n
          • Travail 38h\/semaine, de jour. Possibilit\u00e9 de travailler les samedis, occasionnellement de soir<\/li>\n
          • Salaire selon exp\u00e9rience 24$ \u00e0 30$ .<\/li>\n
          • Dans les locaux de l\u2019entreprise, entreprise \u00e0 vocation sociale et environnementale, ou en mode hybride avec une part de t\u00e9l\u00e9travail;<\/li>\n
          • Avantages sociaux, selon la politique en vigueur.<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Titre du poste\u00a0: Technicien informatique D\u00e9partement\u00a0: Ventes et services techniques\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Titre du poste du sup\u00e9rieur hi\u00e9rarchique\u00a0: Coordonnateur ventes et services Nombre d\u2019employ\u00e9s \u00e0 superviser\u00a0: aucun Titre de leurs postes\u00a0: N\/A   SOMMAIRE Le titulaire du poste est responsable d\u2019offrir des services de r\u00e9paration, de diagnostic et de soutien technique pour divers \u00e9quipements informatiques. Il intervient...","protected":false},"author":4,"featured_media":27443,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[19],"tags":[176],"class_list":["post-27970","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-offres-demploi","tag-of"],"acf":[],"yoast_head":"\nOffre d'emploi : Technicien informatique | Insertech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insertech.ca\/en\/offre-emploi-technicien-informatique-montrel-nord\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Offre d'emploi : Technicien informatique | Insertech\" \/>\n<meta property=\"og:url\" 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