*** January 6th, 2022 update ***
Dear customers,
Maximum capacity of 4 customers simultaneously in store.
You still can order by phone at 514-596-2842 or buy on our online store and pick-up your order at our shop or have your items shipped to you (free delivery for orders over $100).
The technical service also remains open. You can come and pick up your devices for repair at the door by making an APPOINTMENT.
Note: not all products are available in our online shop. Come to the shop on Molson Street or call us for more choices.
If you have symptoms of COVID-19, please do not come to the store, but rather use our online services or call us at 514-596-2842.
Opening hours:
Monday to Friday, from 10am to 6pm
Saturday, from 10am to 5pm
Preventive measures:
As the health and safety of our customers and staff is a priority, we have put in place preventive hygiene and distancing measures.
Hygiene measures for employees
- Employees must wash their hands very frequently.
- A procedure for disinfecting equipment is in place for cash registers, telephones, computers, payment terminals, etc.
- We avoid changing workstations whenever possible.
- Employees are provided with the necessary personal protective equipment (PPE).
- Employees are trained in hygiene measures, the wearing of PPE and its maintenance.
- Teleworking is mandatory for any activity that can be done remotely and we have reduced the number of on-site teams.
Installations and operation
- Telephone and online ordering are available. You can pick up your order or have it delivered (free shipping for orders over $100).
- A physical distance of 2m is required, including for the staff.
- To comply to the latest regulations, our 86m2 shop can only accommodate a maximum of 4 customers at the same time.
- We have installed a marking to maintain a physical distance of 2m, as well as the direction of traffic to be respected in the shop.
- We have installed plexiglass panels at the cash registers and at the consultation stations.
- The cash registers are at a distance of 2m from each other.
- Please avoid any contact with demo computers, screens, and other products from counters and shelves.
- We have removed non-essential items, tools and equipment from the workstations.
- We have closed the waiting area and the coffee machine.
- Washrooms are not accessible to customers.
How to buy
1. Come to the store on Molson Street
- Monday to Friday, from 10am to 6pm
- Saturday, from 10am to 5pm
2. Order on our online store
- Free home delivery, for orders over $100
- Or pickup your order
3. Order by phone 514-596-2842
- Free home delivery, for orders over $100
- Or pick-up your order by appointment.
- Ask us for advice, not all products are displayed on our online shop due to a too frequent inventory movement.
How to request a repair
1. Drop your computer off :
- To speed up the process call 514-596-2842 before visiting
- Bring your device to Insertech. The person at the counter will tell you where to drop it off.
2. Request online support :
- Call 514-596-2842
- Start a support session with a remote technician
Notes :
- Increased processing times for orders/calls/repairs are to be expected.
- Thank you for being supportive of the staff present on site.