PRIVACY AND CONFIDENTIALITY POLICY
At Insertech, we firmly believe in the importance of protecting the personal information of our customers, employees and representatives. We are subject to the Act respecting the protection of personal information in the private sector, and as such, we are committed to maintaining the confidentiality of the personal information we collect in the course of our activities.
Our privacy policy (the “Policy”) is designed to inform you of our practices regarding the collection, use, disclosure and retention of personal information. By choosing to provide us with personal information (whether via our website, customer portal, email, in person or by telephone), you agree to the terms and conditions of this Privacy Policy and authorize us to process your personal information in accordance with it, for the purposes set out below.
DEFINITIONS
For the purposes of this Privacy Policy:
Account means a unique account created so that you can access our website or parts of it.
Cookies are small files that are placed on your computer, mobile device or other device by a website, containing details of your browsing history on that website, among its many uses.
Device means any device – a computer, cell phone or digital tablet – capable of accessing the Website.
Personal information or data means any information or information relating to an identified or identifiable individual.
Service Provider means any natural or legal person who processes this data on behalf of Insertech. These are third party companies or individuals retained by Insertech to facilitate the Service, to provide the Service on Insertech’s behalf, to perform services related to the Service or to assist Insertech in analyzing how the Service is used.
Third Party Service means any website or social networking site through which a user can log in or create an account to use the Service.
Usage Data means data collected automatically, whether generated by the use of the website or by the website infrastructure itself (for example, the duration of a visit to a page).
Website means the Insertech website accessible at the address https://www.insertech.ca/ as well as its subdomains aines.insertech.ca and clients.insertech.ca
User means the individual who accesses or uses the Website, or the company or legal entity on whose behalf such individual accesses or uses the Website, as the case may be.
We may use cookies to collect usage data and improve your experience on our Website. We may also use third-party services, such as Google Analytics
CONSENT
We are committed to protecting the privacy of our users and we only collect and use personal information with their consent and to the extent permitted or required by law.
By using our website located at https://www.insertech.ca/, or by providing us with personal information, you accept the terms of our privacy policy and consent to the collection and use of your personal information in accordance with this policy.
You may withdraw your consent at any time, except where restricted by law or applicable contracts. We will notify you of the consequences of such withdrawal, including the possibility that we may not be able to supply a product or process a request. Please note that your decision to withdraw your consent will be recorded in our records.
In certain circumstances, we may collect, use or disclose personal information without your consent. This may occur where legal, medical or security reasons make it impossible or impractical to obtain your consent, or where the information is collected as part of an investigation into a possible breach of contract, prevention or fraud detection, or for law enforcement purposes.
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
When you use our website, we may ask you to provide us with certain personal information that can be used to contact or identify you. This information may include, but is not limited to:
Contact information such as name, address, email address and telephone number;
Biographical information such as job title, employer, photograph and video or audio content;
Marketing communications preferences and related information, such as feedback and responses to surveys or the like;
Financial and billing information such as billing address, bank account, credit card number and other payment information;
Service information, such as details of the services we have provided to you;
Recruitment information, such as your CV, education and employment history, details of your professional affiliations and other information relevant to potential recruitment or association with Insertech;
Usage Data may include information such as the IP address of your device, the type of browser you use, browser version, the pages of our website that you visit, the date and time of your visit, time spent on these pages, unique device identifiers and other diagnostic data;
If you access our website via a mobile device, we may automatically collect certain information, including the type of mobile device you are using, the unique identifier of your mobile device, the IP address of your mobile device, the system operating conditions of your mobile device, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
We may also collect information that your browser sends when you visit our website or access our website via a mobile device.
Any other personal information provided. Please note that if you provide us with personal information about other people (such as your customers, directors, officers, shareholders, employees or beneficial owners), you must ensure that you have given those people appropriate notice that you provide us with their information and you have obtained their consent to this disclosure.
WE MAY USE YOUR PERSONAL INFORMATION FOR THE FOLLOWING PURPOSES:
The collection, use and disclosure of personal information by Insertech will be limited to what is necessary for the purposes for which it is collected.
Insertech collects personal information for various reasons, including:
Respond to your requests;
Process payments and issue receipts;
Complete your registration for an event, training, newsletter, download from our website or registration for a webinar in which you wish to participate;
The management of our human resources and service agreements;
Respect your withdrawal choices;
To operate, maintain, improve and provide full functionality of the Website, to provide the services and information you request, to respond to comments and questions and to provide support to users of the Website;
To provide and improve our website, to understand how users interact with our website and to personalize your online experience. In addition, we may use your information to manage your account as a user of the Website, including to provide you with access to various features and to respond to your requests.
We may also use your information to send you marketing communications or to notify you of any important changes to our website or business. Please note that we will not share your information with third parties for marketing purposes unless you expressly consent to this. ;
Send information, special offers and news about our products, services and events similar to those you have already purchased or which have piqued your interest in accordance with applicable commercial electronic message laws. If you no longer wish to receive such communications, you can unsubscribe at any time by following the instructions provided in our emails or by contacting us directly.
THE ACCURACY OF THE INFORMATION
We make every effort to ensure that your personal information is as accurate and complete as necessary for the purposes of its collection, use or disclosure.
USE OF COOKIES AND GOOGLE ANALYTICS
We use tracking technologies such as cookies, tags and scripts to improve and analyze our website. We use temporary and persistent cookies for a variety of reasons, including to provide services available on the website, to authenticate users, to personalize the user experience, and to track traffic and usage information. website.
Some cookies are essential to provide the requested services and to prevent fraudulent use of user accounts. We also use persistent cookies to remember user choices, such as logins and language preferences, to improve the user experience.
We also use persistent tracking and performance cookies to track website traffic information and to test new website pages, features or functionality to observe user response. These cookies may be administered by third parties and may directly or indirectly identify you as an individual visitor.
You can configure your browser to refuse cookies or to notify you when a cookie is sent. However, please note that some parts of our website may not function properly if you refuse cookies.
ANALYTICAL DATA
We may use third parties, such as Google Analytics, to help us collect and analyze information about areas visited on the Website in order to evaluate and improve user experience and the Website. These third parties may use cookies and other tracking technologies. If you wish to prevent the storage and processing of this data (including your IP address) by Google, you can download and install the browser plug-in available at the following link: Download page for the browser add-on for deactivating Google Analytics.
You can also read the Google Analytics privacy policy by clicking the following link: Privacy policy and terms of use – Google.
CONVERSION PIXELS
Conversion pixels, also known as “clear GIFs” or “web beacons,” are tiny images, usually a single pixel, that may be placed on a web page or in an email to tell us when you have viewed this page or opened this email and to analyze response rates.
RETENTION AND DESTRUCTION OF PERSONAL INFORMATION
We will only retain your personal data for as long as necessary for the purposes set out in this privacy policy. We will retain and use it as necessary to comply with our legal obligations, to resolve disputes, and to enforce our legal policies.
We will also retain usage data for internal analysis purposes. This data is generally retained for a shorter period of time, unless it is used to strengthen the security or improve the functionality of our website, or we are legally obliged to retain it for a longer period.
DISCLOSURE OF YOUR PERSONAL INFORMATION
Your data, including your personal data, is processed at our operational offices and any other locations where the parties involved in such processing (such as our service providers) are located. This means that this information may be transferred to computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Therefore, in certain circumstances, foreign governments, courts, law enforcement agencies or regulatory bodies may be permitted to access personal data collected and held under our control.
By using our website, you consent to this transfer. We will take all necessary steps to ensure that your personal data is treated securely and in accordance with this privacy policy. No transfer of your personal data will take place to any organization or country without there being adequate controls in place, including in relation to the security of your personal data and other personal information.
((For non-profits or organizations with a board of directors)) Each employee, director, volunteer, independent contractor or ad hoc advisor working on our board committees agrees to respect personal information that we collect. In addition, these people undertake to maintain the confidentiality of information specific to our activities and not to disclose it or make personal use of it or for the benefit of others. This commitment exists from the moment the employee, director, volunteer, independent contractor or ad hoc advisor takes office and continues indefinitely.
SECURITY OF YOUR PERSONAL INFORMATION
We have put in place appropriate physical, technical and administrative security measures to protect the personal data you provide to us against unauthorized access, use or disclosure. These measures are regularly reassessed and improved to ensure optimal protection of your data.
Although we will do everything we can to protect your personal information, it is important to remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We cannot therefore guarantee their absolute security.
It is also important to note that we cannot be held responsible for any personal data you share with other users or post in public areas such as our blogs. These public areas may be accessed or seen by anyone visiting our website and are therefore not covered by this policy.
LINKS TO OTHER WEBSITES
Our website may contain links to third party websites. When you follow these links, you will leave our website. Information exchanged at that time is no longer subject to our privacy policy. We recommend that you review the privacy statements of other websites you visit before providing any information.
CHILDREN’S PRIVACY
We do not knowingly collect or solicit personal information from children under 13 years of age. By using our website, you represent that you are at least 13 years old. If you are under 13, please do not attempt to send us any personal information. If we discover that we have inadvertently collected personal information from a user under the age of 13, we will attempt to immediately delete that information from our files and records. We also encourage minor website users aged 13 or older to ask their parents or guardians for permission before sending any information about themselves over the Internet.
If you believe that a child under 13 has provided us with personal information, please contact us using the contact details provided in the following section.
YOUR RIGHTS
You have the right to know whether we hold personal information about you and to view that information. You also have the right to ask how we collected your information, how we used it and to whom it may have been disclosed.
Subject to applicable laws, upon receipt of a written request from an individual and after verifying their identity, we will inform the individual if we hold personal information about them and communicate this information to them.
We may refuse an individual access to their information in accordance with applicable laws, in which case we will provide reasons for the refusal.
Any request for access to information or request for modification can be sent to the person responsible for the protection of personal information at the following address:
By email: rprp@insertech.ca
By postal mail: 4820 rue Molson, Montréal QC H1Y 3J8
COMPLAINTS AND CONCERNS
Our staff and representatives are trained to respond to questions or concerns regarding your personal information. If you are not satisfied with the response of our employee or representative, you can contact the person responsible for privacy protection at the address mentioned above.
CHANGES TO THE PRIVACY POLICY
We may change this policy from time to time and we will post the most current version online. We encourage you to review this Privacy Policy periodically to stay informed of any changes.
Our privacy policy was updated on 01/30/2024
Insertech strictly complies with Quebec Law 25 regarding the protection of personal data.
This privacy policy also details our commitment and the measures taken to ensure the security of your personal information
TYPES OF PERSONAL DATA COLLECTED
DATA COLLECTED AUTOMATICALLY
During your visit to insertech.ca, we automatically collect information about your device and your interaction with our site via the Google Analytics and Hubspot tools.
This includes the following data:
– IP address
– Place
– Hardware and software details
– Content that the user consults on our site
– Links that a user clicks on when going to the site
– Associated business domain name
PERSONAL DATA COLLECTED NON-AUTOMATICALLY
Your personal data is collected via:
– Contact form
– Order form
– Creation of an account
This includes the following data:
– First name
– Name
– Address
– Date of birth
– E-mail
– Phone number
– Password for your account on our site
– Payment information
USE OF PERSONAL INFORMATION COLLECTED
Please note that we only collect data that helps us achieve the purpose set out in this privacy policy. We will not collect additional data without first informing you.
We use this data, as part of a data security protocol, to:
– Execute contracts
– Send promotional offers and targeted communications via our newsletter
– Carry out statistical analyzes to improve the site
– Follow up on orders
SECURITY MEASURES
Your data is stored in a secure and controlled environment. We use SSL protocols and robust security measures to prevent unauthorized access.
We undertake not to sell or share your data with third parties unless required by law or in the event of legal proceedings.
We may disclose to any member of our organization such user data as they reasonably need to carry out the purposes set out in this policy.
INTERNATIONAL TRANSFER
User data may be accessed, processed or collected in the following country(ies): Canada
IN THE EVENT OF A DATA LEAK
In the event of a leak of your personal data, we undertake to keep you informed as well as the Commission d’Accès à l’Information du Québec.
YOUR RIGHTS
USER RIGHTS
If you are a resident of Quebec, in accordance with Law 25, you benefit from specific rights regarding your personal data:
– Right to be informed
– Permission to access
– Right to rectification
– Right to data portability
You have the right to object to the use of your data and to withdraw it.
To exercise these rights, contact our personal data protection manager
Address: 4820 rue Molson, Montreal QC H1Y 3J8
Email: rprp@insertech.ca
Telephone: 514-596-2842
Website: https://www.insertech.ca/en/contact/
RIGHT OF ACCESS AND RECTIFICATION
You can view, modify or delete your data. To do this, use the same contact details mentioned above.
CONSENT AND WITHDRAWAL
You can visit our site without revealing your identity. However, some features require the collection of personal data. You always have the choice not to provide this information.
MINORS
Law 25 specifies that people under the age of 14 are considered minors for the purposes of data collection. Their personal information cannot be collected from them without the consent of the holder of parental authority or the guardian, except when this collection will clearly be for the benefit of this minor.
EXTERNAL LINKS
Our site may contain links to other websites. We are not responsible for their privacy practices.
CONTACT
Our privacy policy was updated on 10/16/2023
For any questions regarding this privacy policy, you can contact us via rprp@insertech.ca
By using our site insertech.ca you accept the terms of this privacy policy.